Self Support (EN)

Knowledge Base

  • Profile 3 Articles

    • How can I change my profile settings?
    • How can I set my message notifications?
    • How can I use set colors in templates?
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  • PowerBlocks 1 Article

    • How can I use PowerBlocks?
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  • Rights management 10 Articles

    • Can I manage tickets sent from my users (Partner Panel feature)?
    • How can I work with subusers?
    • Right’s management: playlists for mainusers and subusers
    • Rights management: Clips for mainusers and subusers
    • Rights management: Player settings for mainusers and subusers
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  • Scheduling 14 Articles

    • How can I determine the order of my playlists as a mainuser or subuser?
    • How can I schedule a playlist on a player as a mainuser or subuser?
    • How can I schedule clips with deviating dates and times?
    • How can I schedule from the Partner Panel (advertisement tool)?
    • How can I schedule my playlist as a mainuser or subuser?
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  • Template management 1 Article

    • Order the columns in the narrowcasting system the way you want to
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  • Playlist 3 Articles

    • How do I create a playlist?
    • How do I deactivate my playlist?
    • What can I do with the ‘save as’ function in playlists?
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  • Messages 1 Article

    • What is the message centre?
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  • Content 51 Articles

    • Can I adjust the volume of clips?
    • Can I customize text in templates?
    • Can I show a PDF file on screen?
    • Can I show departure times of the public transport on screen?
    • Can I show information from the KNVB website?
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  • Compatibility 1 Article

    • In which browsers can I use the narrowcasting portal?
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  • Customized projects 11 Articles

    • Additional features: Analytics template
    • Additional features: Content based on weather and temperature
    • Additional features: Daily menuboard
    • Additional features: Daycare widget
    • Additional features: Get-a-ticket
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  • Features & integrations 12 Articles

    • Can I manage tickets sent from my users (Partner Panel feature)?
    • Can I use narrowcasting with a private label?
    • Can I work with demo requests through my website?
    • How can I show weather forecasts on screen?
    • How can I use approval of templates as a mainuser or subuser?
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  • Hardware 44 Articles

    • Can I add my own devices to the narrowcasting portal?
    • Can I change the synchronization time of my hardware?
    • Can I let my screen automatically turn off and on?
    • Can I set the daylight saving time for my Samsung Smart Signage Display?
    • Can I switch between regular TV and narrowcasting on my screen?
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  • Basic usages 19 Articles

    • Can I use returns in textfields of templates?
    • Creating fragments, playlists and programming them | Main- and subuser account
    • Creating fragments, playlists and programming them | Single user account
    • How can I create my own clips?
    • How can I use ‘keep me logged in’?
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Uncategorized

  • Flexible tool
  • How do I create the Twitter template?

Categories

  • Rights management
  • Playlist
  • Profile
  • Template management
  • Customized projects
  • Features & integrations
  • Hardware
  • Basic usages
  • Scheduling
  • Content