WHAT ARE PLAYLOGS?
A playlog is a text file from a player from which the Servicecenter can find out information about what is playing on the player, when it is playing and how long it is playing. Playlog history is limited to 4 hours.
If you want to access playlogs by yourself, we can offer you access to the proof of play database. In this database all playlogs of your devices will be stored for a periode of up to 1 year. Using a cloud based software tool, you can run SQL queries to analyze the playlogs of your devices. Contact the sales department for a quote.
HOW CAN A PLAYLOG BE READ?
Users do not have access to the playlog of their player; only the Servicecenter can access it through a special program. Below an example of a playlog and what we can read out of it:
<?xml version=”1.0″ encoding=”UTF-8″?>
<report xmlns=”http://schemas.adfotain.org/adapi-1.0″> Here we can find the system information
<date>2016-05-18T07:13:15Z</date> Here we can find the set time and date of the scheduled content
<player id=”9e7df0ed-2a5c-4a19-bec7-ecf00e3bfb73″ multi-channel=”true”> Here we can find the player ID
<contentId>Alphega_april_mei_16_Tena</contentId> Title of the scheduled clip
<endTime>2016-05-18T09:13:28+02:00</endTime> Start and end date of the scheduled clip
</contentPlayed> Status of the clip (is it being displayed or does it have an error?)
HOW OFTEN CAN A PLAYLOG BE READ?
It updates every 5 minutes (automatic update of the hardware), so every 5 minutes there appears a new playlog. We can only view the playlog per player (not for multiple players at once).
HOW FAR BACK CAN A PLAYLOG BE VIEWED?
The playlogs are saved for approximately 4 hours, so we can look into playlogs from 4 hours back.
OF WHICH DEVICES CAN THE PLAYLOG BE READ?
Every device has a playlog that we can view; either media player or Samsung Smart Signage Display.