What is the message centre?

The message centre is a page in the narrowcasting system where you can find messages that have been sent to you. This can be messages that have been sent by the Support to you about new features or updates about the system. Here you can also find messages that have been […]

What can I do in the section Media?

In the Media section you can find all the clips, images and videos you have created or uploaded. If you are a subuser, you can also find all the media that the mainuser made available. Next to that, you can also see your Happening messages here. The Media section is divided in […]

How can I delete created clips?

If you have a clip which you do not use anymore or want to edit you can delete it from the media library and from your playlists. If you delete a clip that is scheduled on a playlist, you get a pop-up message asking whether you are sure you want […]

Can I adjust the volume of clips?

Yes, you can set the volume of the fullscreen video clips (other clips don’t have volume). It is automatically set to maximum volume and you can adjust the volume per clip. In order to hear sounds when the video is played, the screen where the video is displayed on needs […]

How can I show a fullscreen video on screen?

1. Create a clip from the new clip page which contains a video. If you want the video to appear fullscreen on screen, you can choose the template fullscreen video. 2. Follow the steps in the Creation Station and upload a video. Learn more about the Creation Station here. 3. Add the […]

How do I deactivate my playlist?

ACTIVE VERSUS INACTIVE PLAYLISTS When you create a playlist, you can make it active by scheduling it and activating it. You can also choose to only save the playlist without scheduling it and then it will be inactive. So if a playlist is active, it means it is scheduled and […]

How can I shuffle my playlists or clips?

USERS THAT CAN SHUFFLE THEIR PLAYLISTS For mainusers and subusers it is possible to shuffle their playlists and clips. Single users don’t have the ability to shuffle their playlists and clips. This is because mainusers and subusers often have general playlists mixed with the playlists of the subusers or with […]