How we customize and create your content

We offer the possiblity to create content for you. Do you like a specific template and would you like to see it with your own corporate style? Do you have an idea for a customized template? Or do you have a RSS feed of which you want content displayed on […]

Can I show my own RSS feed in my playlist?

In most cases this is possible! It depends on the way the feed is built (images, text, titles etc.). You can use the standard RSS templates through the new clip page or we can create a template for you which includes the RSS feed. For more information about clips you […]

Connection issue Samsung Smart Signage Display

The steps below describe what you can do when there is a connection issue, but content still appears on screen. When your player is offline and you have a black screen, click here. If you have connection issues with a media player, click here. If the settings on your screen […]

Installation guide Samsung Smart Signage Display

FOR WHAT SCREENS CAN I USE THIS MANUAL? This manual describes how to prepare the newest generation of Samsung Smart Signage Displays to play content through the narrowcasting app and the URL-launcher. This is relevant for DB..D, DM..D and DH..D Samsung monitors. If the settings on your screen do not […]

How can I connect my hardware to my narrowcasting account?

Install the harware first. Click here for more information about installing the hardware if you have a media player. Click here for more information about installing the hardware if you have a Samsung Smart Signage Display. Put the configuration file (see https://drive.google.com/file/d/0ByW3dm7qli6EejFMX1Y5bDRFeFU/view?usp=sharing) on an empty, FAT 32 formatted USB-stick. Plug the […]

What should I do when my media player is offline?

The steps below describe what you can do when there is a connection issue, but content still appears on screen. When your player is offline and you have a black screen, click here. If you have a connection issue with a Samsung Smart Signage Display, click here. Check your connections. […]

What are the requirements for installing a media player?

Power supply: Use a Power Supply 220/240 volt AC outlet within 1.5 metres of the media player. Ensure the power supply remains on the media player 24 hours a day, because of the content updates throughout the night. Connection to broadband internet: Connect your modem/router to broadband internet access within 1.5 […]

How can I reset my media player?

WHAT HAPPENS WHEN I RESET MY MEDIA PLAYER? All the settings and content (video clips) that are saved in the media player will be deleted. After this you can reïnstall the content and settings, click here for more information about this. WHEN SHOULD I USE A RESET? Only use this […]