Physical Security * All servers and data are placed within the IS/KPN data center, addressed on Kabelweg 48 in Amsterdam. * Access is maintained by our initial approval. The datacenter requires an ID, fingerprint scans and authorization to access the rack. * The racks have a physical lock in place. * All activity is […]
How can I work with the seamless mode?
WHAT IS THE SEAMLESS MODE? This is an app for the Samsung Smart Signage Displays which makes it possible to show content without an interruption in between clips. The video’s are shown directly after each other. HOW DOES IT WORK? The last frame of a video stays on screen a […]
Can I add my own devices to the narrowcasting portal?
Yes, this is possible if you are a mainuser or a single user. The mainuser is able to add players for subusers. For more information how to add a player to a subuser, click here. HOW DOES IT WORK? 1. The Servicecenter has to turn the option on for adding […]
How can I use ‘keep me logged in’?
WHERE CAN I FIND THIS? When you are on the login page of the narrowcasting, you will see a checkbox below your login name and password which says ‘keep me logged in’. WHAT CAN I DO WITH IT? When you check the checkbox […]
What can I do with support tickets?
WHAT ARE SUPPORT TICKETS? A support ticket is a message that you can send in the form of a ticket to the Servicecenter. They will read the ticket and respond within 24 hours on work hours to your ticket. You can send a ticket if you have a question, remark […]
What is the introduction tour?
The introduction tour is a tour through the basic features of the narrowcasting portal. It tells what you can find where and takes you through the steps from creating a clip to scheduling a playlist. It automatically starts up when you log in into your account for the first time. […]
How can I work with MeetingroomTV?
HOW DOES IT WORK? MeetingroomTV can be shown on screen through the template ‘MeetingroomTV’. In this template you connect an calendar through iCalendar. iCalendar is a computer file format which allows Internet users to send meeting requests and tasks to other Internet users, via email, or sharing files with an […]
How can I use the Pinterest template?
WHAT IS PINTEREST? Pinterest is a catalog of ideas. With your personal account, you can save all kinds of information, like recepies or interieur styles. Choose a category and in your personal catalog you will find all images with notifications of the person who added it to Pinterest. WHAT DOES […]
Can I work with demo requests through my website?
Yes this is possible! For this, you first need to have a private label. For more information about this, click here. HOW DOES IT WORK? We will send you a form in PHP which can be implemented into your website. This is a form which can be filled in by users. […]
Can I use narrowcasting with a private label?
Yes, this is possible! We can change the login url and the logo in the portal, so you can use it as a private label. HOW DOES IT WORK? After you have set the DNS settings, we can add it to our system. Then you need to activate the security […]