WHAT IS A INSTAGRAM TEMPLATE? We have a large supply of templates that a user can use to fill in with its own content. One of the categories of templates that we have is social media. In this category the Instagram template can be found. Want to know more about our social media […]
How can I show upcoming birthdays with the Birthday widget?
HOW DOES IT WORK? Birthdays can be shown on screen through the ‘Birtday widget’. In this widget you connect an calendar through iCalendar. iCalendar is a computer file format which allows Internet users to send meeting requests and tasks to other Internet users, via email, or sharing files with an extension of […]
What size do my images need to have for uploading in templates?
For square pictures you can use the proportions of 600×600/800×800/etc. pixels. For a fullscreen image, the size is 1920×1080 (full HD, 16:9). We advise you to not load images that are larger than 1920×1080 because this will extend the loading time of your clips. To check if your image has […]
Can I set the daylight saving time for my Samsung Smart Signage Display?
There is a setting in the screen which makes sure it automatically changes the time when daylight saving time arrives. This setting can be found, by going to the menu of the screen by clicking on the home/menu button on your remote control, select –> System –> Time –> DST. […]
Can I use the Samsung Smart Signage Display offline?
To let the screen work correctly, it needs to be online when it is connected to the system. Also for synchronisation of the playlist, the hardware needs to be online. If you however lose the internet connection during playing, the playlist will continue to play. When you turn the screen […]
Can I use templates without uploading an image?
In all image fields of templates that are made with After Effects (these are the templates that get status ‘transcoding’ in the clip library after creating them), the image fields are optional. This means that when creating a template, you can skip the image page without uploading or selecting an […]
Is it possible to add more than one column row in a template?
Yes, this is possible. We can add this feature to a widget, so you can make as many rows as you want with information. It is called the repeater function. For example if you have a widget with a column with company name and address in it, you can add as […]
Can I manage tickets sent from my users (Partner Panel feature)?
Yes, this is possible if you make us of our Partner Panel feature. Click here for more information about the Partner Panel. View or manage tickets With this feature you can see tickets that are sent by the users that are connected to your Partner Panel. You can give the […]
Can I use returns in textfields of templates?
Yes you can! It is possible to make use of the return key in large (more than one rule) text fields in clips. You should however keep in mind that every clips has a maximum number of lines available to write on. Using a return will shorten this maximum with one line. […]
How can I work with Thuisarts NHG video’s?
WHAT ARE THUISARTS NHG VIDEO’S? NHG stands for Nederlands Huisartsen Genootschap (Dutch Doctor Society). They offer video’s that are updated every month. For this they work together with Thuisarts. These are video’s about healthcare. HOW CAN I USE THE VIDEO’S IN MY PROGRAM? To use these video’s, you need to […]